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Attract:
A good succession plan starts at the beginning; attracting top talent. A financial institution that invests in its employee’s development will have an edge over other potential employers.
Develop:
Invest in your employee’s growth. Frontline customer/member service training, internal service training, coaching, communication skills, conflict resolution skills, etc. are all key skills that everyone at your financial institution needs to have.
Develop your high potential employees into your future leaders.
Retain:
Employees need to feel valued, challenged, heard, and respected. Investing in your employees increases loyalty, improves service, increases morale, and decreases turnover.
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