More Than Software.

A Strategic Partner.

From Overdraft Management to Mystery Shopping, Frontline Training, and Rewards Checking
Pinnacle Leads the Industry With Expert Guidance for Community Banks and Credit unions.

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Who we Are

Advanced software-solutions and guaranteed compliance

Overdraft Pioneers

Deliver a better overdraft experience with innovative technology backed by 25+ years of expertise.

Regulatory Experts

Tap into regulatory expertise trusted by thousands of community banks and credit unions.

Overdraft Management Systems (OMS)

Next gen overdraft management for your team to alleviate regulatory pressure and improve non-interest income.

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SmartTech Overdraft Software

Core compatible, offering fixed or dynamic limits, plus process automation.

Discover SmartTech

Achieve a Compliant & Revenue Producing Program

OMS Essentials

Equip your bank or credit union with the necessary tools for maintaining a compliant and effective overdraft program.

OMS Plus

Implement advanced tools to grow your overdraft program and evaluate program performance.

SmartTech powered by Pinnacle

Leverage the engine behind OMS with SmartTech. Our cloud-based software makes it easy to manage your program.

Deliver Outstanding Service to Accountholders

Mystery Shopping

Gain confidence in how well accountholders’ actual banking experiences align with your expectations by utilizing our professional mystery shoppers. Our trained experts go through the entire banking process from start to finish, providing detailed insights into every interaction.

Frontline Sales Training

A combination of interactive online sessions and engaging on-site training provide employees with skills for building rapport, identifying needs, and matching the right services to the right customer.

Rewards Checking

What Counts Checking is a customizable, ready-to-implement program that lets you offer cash-back rewards, high-interest rewards, or a combination of both when accountholders use their debit cards.

Voices of Our Clients

“Pinnacle’s SmartTech software made the monthly reporting less time-consuming and more efficient.”

Long Reach Credit Union

“From our first meeting, to implementation, to ongoing marketing and compliance support, they have put our needs first.”

VP, Forge Federal Credit Union

“We’ve been absolutely shocked by the results. Our non-interest income has more than doubled; we now have a stable, reliable income. Our members are grateful, and they tell us every day.”

Desert Valley Federal Credit Union

PinnPoint Blog

Smarter Technology. Stronger Compliance.

Pinnacle Financial Strategies Welcomes Joel Lawrence as Vice President, Risk & Strategic Engagement

Austin, TX – Pinnacle Financial Strategies is pleased to announce the addition of Joel Lawrence as Vice President, Risk & Strategic Engagement, further strengthening the company’s established panel of experts dedicated to helping community financial [...]

Case Study Pioneer Valley Credit Union

The implementation of Pinnacle’s SmartTech software allowed PVCU to gain actionable insights into member activity and product performance.

Overdraft Limits – Dynamic vs Fixed

Overdraft limits have long been a critical component of consumer banking, providing accountholders with a financial cushion when their account balance runs low. Traditionally, most financial institutions have used fixed overdraft limits, which assign a [...]

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