Overdraft programs are a golden opportunity for your bank or credit union to provide an essential service to your customers or members and to optimize your revenue. Join VP of Sales JD Shanks and Sr. Account Executive Justin Starnes for a short 50-minute discussion designed specifically for banks and credit unions looking to automate tasks, tighten up compliance, and strengthen their overdraft strategy.

In this session, we’ll explore how Pinnacle’s next-generation Overdraft Management System (OMS) powered by SmartTech software helps financial institutions move beyond manual processes and outdated models. Learn how automation streamlines daily tasks, improves consistency, enhances compliance oversight, and frees up staff to focus on member and customer relationships.

We’ll also break down the strategic differences between fixed and dynamic overdraft limits, showing how dynamic approaches can better align with risk management goals, customer behavior, and revenue optimization, all while improving fairness and transparency.

If your institution is evaluating overdraft optimization, operational efficiency, or risk-based limit strategies, this session will provide practical insights and a clear path forward.