OMS Essentials

OMS Essentials is designed to comply with all overdraft program regulations, protecting your financial institution and disclosing all required information to accountholders. Our proven system streamlines processes and ensures accuracy and consistency.

We ensure all employees, both on the front line with accountholders and in administrative roles, are fully trained on your overdraft privilege program’s terms, conditions, and requirements. OMS Essentials combines self-paced eLearning, on-site education, and remote sessions for a practical approach to training.

OMS Essentials includes Pinnacle’s SmartTech platform, which includes tools for managing overdrawn accounts, generating letters, and reporting. The SmartTech library also includes access to a knowledge base, program materials, and archives, giving you easy access to all the resources you need.

OMS Essentials includes tailored marketing assets like videos and brochures that compliantly inform accountholders about your overdraft privilege program. You also have the option to give accountholders access to Checking Navigator, a consumer financial education platform, on your website.

Pinnacle is with you each step of the way, from choosing the optimal overdraft management system (OMS) for your financial institution and onboarding to ongoing support. Our client services team is always accessible to assist you with your program so you can focus on your core responsibilities.