For general inquiries, please call 800.741.7758 ext 145, ext 146, or ext 149, Monday ‐ Friday 9 a.m. ‐ 5p.m. EST. Or e‐mail info@pinnstrat.com.

If you are a current shopper, it is best to contact the specific Account Manager for the assignment in question. This information is provided in the guidelines for your shop. You can also use the Help/Contact link in your shop log.

If you are a current shopper and unable to complete a scheduled assignment, you are required to IMMEDIATELY notify your scheduler by phone or e‐mail even if our office is closed. You may contact your scheduler by clicking on the Help/Contact link. Failure to contact your scheduler immediately will result in a reduction to your shopper grade.